SALT LAKE CITY, UTAH – February 8, 2019 – 42Chat is bringing its award-winning A.I. ChatBots to Pelotonia in an exclusive three-year partnership. A.I. ChatBots provide immediate connectivity and customized support to Pelotonia riders, virtual riders, volunteers, donors, and supporters all through their cell phones. Riders can text a question to a specified number or over Web Messenger and get an immediate response powered by the platform.
Pelotonia and A.I. ChatBots are integrated seamlessly to offer personalized schedules and responses to riders, volunteers, virtual riders, supporters, and donors. A.I. ChatBots will provide riders with information regarding each Pelotonia route, upcoming events and fundraising activities, all instantly via simple text messaging. AI ChatBots conversation design engine will answer questions 24/7/365, helping the Pelotonia community get the answers they need, faster.
With the ever-growing popularity and complexity of Pelotonia events, A.I. ChatBots will free organizers and volunteers to focus on what is most important—fundraising for cancer research – and get those who are participating their answers quickly
“Using A.I. ChatBots will drastically improve the ability of our organizers and volunteers to fulfill the needs of every participant,” says Kris Anderson, General Manager of the Ride, for Pelotonia. “Questions that previously required a staff member to respond can be answered automatically, to ensure our community can get the answers they need instantly. We’re excited to partner with 42Chat to create an engaging, custom experience for the Pelotonia community.”
“A.I. ChatBots close communication gaps using the technology everyone already has and knows how to use,” explains Bob Caldwell, Founding Partner at 42Chat. “Not all attendees read event emails and printed materials, but they do read their texts messages.”
“Of course, A.I. ChatBots do more than answer questions,” Caldwell continues. “Our ChatBots are a powerful tool for sending targeted notifications and personalized responses like unique schedules. And they play a key role in emergency preparedness with their ability to quickly and reliably send urgent alerts.”
Pelotonia will also have a real-time view of AI ChatBots interactions with participants. With the power of AI, they can drive engagement, identify their communities needs, and boost their fundraising.