Chatbot Case Studies

Founded in 2008, Pelotonia is a three-day experience that includes a weekend of cycling, entertainment and volunteerism whose goal is to fund life-saving cancer research. Learn how its 42Chat AI chatbot ability to quickly answer even complicated questions from over 7,500 riders became indispensable to reaching and exceeding its fundraising goals.

Since 1930, APHSA has established itself as the leading bipartisan, nonprofit organization representing health and human services organizations throughout the country. Due the ongoing Covid-19 crise, APHSA was hosting two virtual events in October. APHSA deployed two Virtual EventBots to help.

Since 1928, WVC (formerly Western Veterinary Conference) has established itself as a leader in the field of continuing medical education for veterinary professionals. An A.I. Chatbot named Rover was created and implemented. Rover was an invaluable member of the WVC event staff, providing hundreds of hours of support and diverting 11,243 attendee questions that would have otherwise been handled via email, phone, or on-site staff.

Connect is a leader in the meetings, events, travel, and tourism industries. Their hosted buyer trade shows are popular among both planners and suppliers who find the unique face-to-face opportunities Connect provides critical to growing their businesses. Learn how Connect replaced its Event App with a more intuitive Text A.I. Chatbot to deliver a better experience.

The six-team Premier Lacrosse League (PLL) is the first organization of its kind, utilizing a tour-based model to drive widespread exposure for the world’s best lacrosse players. Learn how PLL used Slash, a Text A.I. Chatbot, to help the league connect with fans across the nation, improve the gameday experience, and even drive ticket and merchandise sales.

New York University, an established leader in business, law, and the arts, were seeking a technology solution to better ensure graduates were organized and that attendees had a wonderful, memorable day. Learn how a 42Chat Text A.I. Chatbot helped accomplish just that while reducing commencement stress for graduates, family, friends and NYU staff.

The morning Silicon Slopes Tech Summit opened, attendees found that the event app was down. Suddenly thousands of people descending on the Tech Summit couldn’t get their badges, access the event agenda or any other event information they might need! Felix jumped in to help.

Shepard, a full-service event production company, works closely with their client, the Specialty Graphic Imaging Association (SGIA), a trade association that unites the commercial printing community. To deliver a more organized and seamless show to their client, Shepard needed to make the exhibitor experience easier and more efficient.