I create More Successful Engagements with SMS to streamline tournament logistics and grow revenue.
You can use me as your avatar, but most of our clients create their own.
Learn more about how a TourneyBot improves support and enhances your brand – without making your players download a tourney app.
9,934Connected Users
For a major annual running race that draws 15,000+ participants each year, TourneyBot delivered high-quality event support to 9,934 connected users who exchanged more than 64,000 messages with the bot before, during, and after race day.
TourneyBot built participant trust through timely, accurate support, opening up the highest-performing communication channel available: SMS. That reliability turned logistical communication into an ongoing connection, driving up both engagement and revenue. The bot drove 5,000+ clicks on texts about race results and photo sales, and 1,000+ clicks on texts about merchandise offers. This has given race organizers a ready-made audience for future promotions, merchandise sales, and event growth.
Enhance your brand with a Curated AI experience that includes brand-safe responses via text.
Protect your brand by reaching attendees when they need you most.
Gain Connected SMS Users with high-value support, immediate opt-in and first-party data access.
Retain Connected SMS Users through personalized responses and notifications for coaches, players, refs, families and staff.
Capture and act on insights in real time before, during and after your tournament.
Drive more Successful Engagements to increase loyalty, influence and revenue.
The most common topics across most events. Primary Topics are turned on by default, but may be configured as either on or off.
Overview of provided meals and local dining options
Link or advanced feature to solicit and capture event and/or session feedback
The response has been phenomenal. Our fans love using Slash to dive into team rosters, answer game-day questions, and buy merchandise. All of their gameday needs are met by using Slash. We are particularly excited by how engaged they have been. Using the bot, we have seen a 45% click-through on key promotions.
TourneyBot is 42Chat’s SMS chatbot for sports organizations that want to improve support, strengthen their brand, and drive more event revenue without forcing fans or participants to download another app. Powered by Curated AI, it delivers specific, pre- approved answers and timely notifications before, during, and after the tournament. That gives organizers a more reliable way to support their audience at scale while growing their Connected SMS Users base.
TourneyBot answers the questions that help people act. It guides fans and participants to ticketing, schedules, rosters, parking, streaming, merchandise, rules, registration details, and other event information all in one conversation. That matters because fast, accurate answers reduce friction in the moment and create the Successful Engagements that drive ROI.
TourneyBot increases fan engagement by delivering value and keeping the channel useful across the event lifecycle. Before the event, it helps drive opt-in and answer pre-event questions. During the event, it supports real-time updates and 24/7 service at scale. After the event, it keeps fans connected through targeted promotions and follow-up that continue the relationship.
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