42Chat helps schools reduce support demands, improve reach, and build stronger engagement with students and alumni over SMS and web.
Reduces routine question volume
Improves response speed on channels people use
Supports milestone moments and year-round engagement
Jennifer
GradBot
Alina
AlumniBot
Higher education teams need to stay responsive without adding operational burden.
42Chat helps higher education institutions:
Built for commencement communication across one ceremony or many.
Best for: graduate, guest, and ceremony logistics
Helps solve: high support volume, scattered information, day-of confusion
Business value: reduces routine staff workload while improving response speed and consistency
Extends the relationship after graduation through year-round engagement.
Best for: alumni communications, event promotion, ongoing support
Helps solve: post-graduation drop-off and weak channel continuity
Business value: turns a one-time commencement moment into a longer-term engagement asset
732,867Successful Engagements

Arizona State University's 42Chat GradBot, Tassel, gained SMS opt-in from 27,640 new users. This opened up a high-engagement communication channel driven by timely, high-value support.
During the Spring 2025 commencement, Tassel drove 77,700 click-throughs to ASU’s commencement livestream, which represented only 10% of overall engagement over SMS. By using a GradBot, ASU is laying the groundwork for lifelong alumni connection via SMS, starting before the caps even hit the ground.
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